Frequently Asked Questions
Can I get my money today?
If your loan agreement is signed by 11:00 am Central Time on a business day, you should receive your money the same day (and with many banks, by 5:00 pm the same day).
However, the exact timing ultimately depends on your bank. Just know that in some cases, the bank may not credit the money to your account until later that evening. You can contact your bank to learn more about how they process ACH.
It's the next business day. Where's my money?
If your loan agreement was signed after 11:00 am Central Time (or on a weekend or bank holiday), you should receive your money by 5:00 pm Central Time the following business day. In some cases, it may be even earlier in the day.
However, the exact timing ultimately depends on your bank. Just know that in some cases, the bank may not credit the money to your account until the end of the day.
I signed on the weekend. When will I see the money in my account?
With most banks, you should receive your money by 5:00 pm Central Time Monday. (If the following Monday is a bank holiday, you will receive your money on Tuesday.) However, the exact timing of when the funds are accessible to you ultimately depends on your bank.
What bank account are you sending my money to?
We transfer your money to the bank account you provided and confirmed online right before signing your loan agreement.
Concerned you may have entered the wrong account information?
Please review your loan document as soon as possible to make sure we have the correct account information. Just Login to your Client Portal at secure.atlaspersonalfinance.com/login and select “Loan Agreement” from the menu.
IMPORTANT:
If you need to provide new bank account information to receive your payment, please contact as soon as possible to prevent additional delay in receiving your money. Email info@atlaspersonalfinance.com or call 800.354.1532, 8am-6pm Central Time, Monday-Friday.
What is ACH?
The Automated Clearing House (ACH) Network is one of the largest, safest, and most reliable payment systems in the world. In fact, if your paycheck is directly deposited into your bank account, or you make recurring online bill payments, you’re already using ACH.
The ACH Network is a batch processing system in which financial institutions accumulate ACH transactions throughout the day for later batch processing. Instead of using paper to carry necessary transaction information, such as with checks, ACH Network transactions are transmitted electronically, allowing for faster processing times and lower costs.